At Digisolu, customer satisfaction is important to us. This Refund Policy explains the conditions under which a refund may be granted.
Digisolu provides access to online digital tools through subscription-based services (image and PDF tools).
Once a subscription is activated and the service has been used, fees are generally non-refundable.
A refund may be considered in the following situations:
Major technical issues preventing the use of the services
Accidental or duplicate charges
Confirmed platform malfunction with no available workaround
All refund requests are reviewed on a case-by-case basis.
Refunds will not be granted in the following cases:
Partial or full use of the services
Change of mind after activation
Failure to use the subscription
Violation of our Terms & Conditions
To request a refund, please contact our support team at:
📧 support@digisolu.net
and include your email address, payment date, and reason for the request.
Refund requests must be submitted within a reasonable time after purchase.
If approved, refunds will be processed using the original payment method and according to the payment provider’s processing times.
